Privacy Policy
Fordson Movers ("Fordson Movers," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting moving services, communicating with us, or using our services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information, including information collected through our website and our SMS/text messaging communications.
**Website:** https://fordsonmovers.com
**Email:** fordsonmovers@gmail.com
**Business Phone:** (313) 247-0001
**SMS Phone Number:** (313) 646-7513
**Location:** Dearborn Heights, Michigan, United States
By accessing our website or providing information to Fordson Movers, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with our website, request a moving estimate, book moving services, contact our team, or communicate with us.
Personal Information
Information we may collect includes:
- Full name
- Email address
- Telephone and mobile phone numbers
- Pickup and delivery addresses
- Moving dates and scheduling preferences
- Residential or commercial moving requirements
- Details about furniture, belongings, and moving inventory
- Contact form submissions and customer inquiries
- Communications with our customer service team
- Information necessary for estimates, reservations, billing, and payment processing
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and website interactions
- Referring website or traffic source
- General geographic location derived from your IP address
- Cookies and similar website technologies
This information helps us operate, secure, evaluate, and improve our website and services.
SMS Communication Information
When you provide your mobile phone number and consent to receive text messages, we may collect and maintain:
- Your mobile phone number
- Your SMS consent and opt-in status
- The date, time, and method of consent
- SMS communication history
- Message delivery information
- Opt-out and HELP requests
We use this information to manage customer communications, maintain consent records, and fulfill moving-related service requests.
2. How We Use Your Information
Fordson Movers may use collected information to:
1. Respond to inquiries and moving estimate requests.
2. Prepare and deliver moving quotes.
3. Schedule and confirm moving appointments.
4. Coordinate residential, commercial, and long-distance moves.
5. Provide packing, unpacking, furniture delivery, and assembly services.
6. Communicate changes to bookings, arrival times, or moving schedules.
7. Send service-related text messages, emails, and notifications.
8. Process payments, invoices, and billing inquiries.
9. Provide customer support and resolve service issues.
10. Improve website functionality and customer experience.
11. Protect our systems and prevent fraud.
12. Maintain business records and comply with applicable legal obligations.
3. SMS/Text Messaging Privacy
Fordson Movers offers an SMS communication program to provide customers with important information related to moving services.
SMS Program Description
If you provide your mobile phone number and agree to receive text messages, Fordson Movers may send transactional and service-related communications, including:
- Moving quote responses and estimate information
- Appointment confirmations
- Scheduling and rescheduling notifications
- Moving date and arrival reminders
- Moving crew or service updates
- Changes to your scheduled move
- Customer service follow-ups
- Invoice, payment, and billing notifications
**SMS messages sent through this program are related to customer inquiries, moving appointments, and the delivery of requested services.**
SMS Consent
Fordson Movers collects SMS consent through appropriate opt-in methods, including website forms or other documented customer authorization.
Providing a mobile phone number alone does not automatically constitute consent to receive messages through our optional SMS program.
SMS consent is voluntary and is not a condition of purchasing moving services.
Message Frequency
Message frequency varies depending on your inquiries, scheduled appointments, service activity, and communication needs.
Message and Data Rates
Message and data rates may apply to SMS messages you send to or receive from Fordson Movers. Charges are determined by your wireless carrier and mobile service plan.
Opting Out of SMS Messages
You can cancel your participation in the SMS messaging program at any time by replying **STOP** to a text message from Fordson Movers at **(313) 646-7513**.
After receiving your STOP request, we will send a confirmation message indicating that you have been unsubscribed.
You will no longer receive messages through the opted-out SMS program unless you provide new consent to participate.
SMS Assistance
For assistance with our text messaging program, reply **HELP** to (313) 646-7513.
You may also contact us directly:
**Email:** fordsonmovers@gmail.com
**Phone:** (313) 247-0001
Protection of Mobile Information
**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.**
Fordson Movers does not sell, rent, or share customers' mobile phone numbers or SMS consent information with third parties, affiliates, or partners for their independent advertising or promotional use.
Text messaging opt-in data and consent records will not be shared with third parties for marketing or promotional purposes.
We may share information with service providers, including SMS delivery platforms and customer management systems, only as reasonably necessary to deliver communications, manage consent, provide customer services, and operate our business.
These providers are authorized to use information only to perform services on our behalf, subject to applicable confidentiality and data protection obligations.
4. How We Share Personal Information
Fordson Movers does not sell personal information to third parties.
We may disclose limited personal information in the following circumstances:
Service Providers
We may use third-party service providers to help us operate our business, including:
- Moving and scheduling management platforms
- SMS and customer communication providers
- Website hosting and maintenance providers
- Payment processing providers
- Customer support and business software providers
- Website analytics and technical service providers
These providers may access information only as needed to perform their contracted services.
Moving Service Operations
We may share necessary scheduling, contact, and service details with personnel or authorized providers involved in completing your requested moving services.
Legal Obligations
We may disclose information if reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful governmental requests.
Business Transactions
If Fordson Movers is involved in a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as permitted by applicable law and subject to appropriate protections.
**Under no circumstances do we authorize the sale or sharing of mobile phone numbers or SMS consent information for third-party marketing or promotional purposes.**
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve performance, and enhance the user experience.
Depending on the technologies used on our website, cookies may help us:
- Remember website preferences
- Analyze website traffic
- Identify technical issues
- Understand how visitors navigate our website
- Improve the performance of our pages and forms
You may control certain cookies through your browser settings. Disabling cookies may affect some website features.
Any analytics, advertising, or tracking technologies used on our website are subject to this Privacy Policy and applicable privacy requirements. Our SMS consent records and mobile information are not made available to third parties for their independent marketing purposes.
6. Data Retention
Fordson Movers retains personal information only for as long as reasonably necessary for legitimate business purposes, including:
- Providing requested moving services
- Maintaining estimates and customer records
- Resolving disputes and customer inquiries
- Meeting accounting and legal obligations
- Documenting SMS consent and opt-out requests
- Maintaining the security and integrity of our systems
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or securely dispose of it.
7. Data Security
Fordson Movers uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.
We take steps to limit access to personal information to authorized personnel and service providers who need it for legitimate business purposes.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
We encourage customers not to send highly sensitive information, such as full payment card details or government identification numbers, through ordinary email or SMS.
8. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
- Request information about personal data we maintain.
- Request corrections to inaccurate personal information.
- Request deletion of certain personal information, subject to legal and operational requirements.
- Withdraw consent for optional SMS communications.
- Ask questions about how your information is collected, used, or disclosed.
To submit a privacy request, email **fordsonmovers@gmail.com**.
We may take reasonable steps to verify your identity before fulfilling requests involving personal information.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment processors, scheduling tools, or other external services.
These third parties may maintain their own privacy policies and data protection practices.
Fordson Movers is not responsible for the content or privacy practices of independent third-party websites.
We encourage visitors to review the applicable privacy policies before providing personal information to third parties.
10. Children's Privacy
Our website and moving services are intended for individuals who are at least 18 years old or who are otherwise legally authorized to arrange moving services.
We do not knowingly collect personal information directly from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Parents or guardians who believe a child has provided personal information may contact us at fordsonmovers@gmail.com.
11. Changes to This Privacy Policy
Fordson Movers may update this Privacy Policy to reflect changes in our services, information practices, technology, or applicable legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this page.
Material changes may be communicated through our website or other appropriate channels when required by law.
We encourage visitors to review this policy periodically.
12. Contact Information
If you have questions regarding this Privacy Policy, your personal information, or our SMS communication practices, please contact:
**Fordson Movers**
Dearborn Heights, Michigan, United States
**Website:** https://fordsonmovers.com
**Email:** fordsonmovers@gmail.com
**Business Phone:** (313) 247-0001
**SMS Phone Number:** (313) 646-7513
To unsubscribe from text messages, reply **STOP** to (313) 646-7513.
For SMS assistance, reply **HELP** or contact our team using the information above.
